Important: Draft pending legal review
DRAFT — pending review by a qualified attorney. Replace every
[PLACEHOLDER].
This agreement covers each simulator session you book with [PLACEHOLDER] Business name.
What you are booking
The exclusive use of the simulator room listed on your confirmation for the date, start time, and length shown. [PLACEHOLDER: maximum number of people per session, if any.] [PLACEHOLDER: what is included, for example clubs, balls, software features — list only what you actually provide.]
Price
The price is calculated from our published hourly rates for the times you book, plus any booking fee and any taxes we are required to collect, all shown before you pay. Promo codes apply only to the session price. The price you paid is saved with your booking and is not changed by later rate changes.
Booking with an account or as a guest
You can book with an account or as a guest. Guests give a name, email address, and phone number for the booking. The confirmation email for a guest booking includes a private link to view or cancel it under the same cancellation terms. Anyone with that link can manage the booking, so keep it private. If you lose the email, contact us.
Holds and confirmation
When you continue to payment we hold the time for the period stated on the booking page. Your booking is confirmed only when Stripe confirms your payment. We email a confirmation and receipt.
Arrival and session length
[PLACEHOLDER: arrival instructions and check-in.] Sessions end at the booked end time so the next booking can start on schedule. [PLACEHOLDER: whether extensions are possible.]
Changes by you
[PLACEHOLDER: whether customers can reschedule, and how.] Cancellations follow the Cancellation and Refund Policy that applied when you booked.
Changes or cancellation by us
If we must cancel your booking (for example, equipment failure or emergency closure), we will tell you as soon as possible and refund the amount you paid in full, or offer another time if you prefer. [LEGAL REVIEW: confirm remedy.]
Conduct and safety
You and your guests must follow the Facility Rules and staff instructions. [PLACEHOLDER: guests under 18, per the age policy.]
Contact
[PLACEHOLDER] phone, [PLACEHOLDER] email.